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Lessons in Service...

True story!  One of my major suppliers of service stopped providing service promptly at 3 PM on September 15, 2009 without notice.  When I called the supplier’s technical service department I was told that anyone using their service as of 3 PM on September 15, 2009 would no longer receive service. One of the components provided by my supplier of service was no longer compatible with the system they supply.  They were...

An Assortment of Ramblings about Business, Our Economy, and Famous Quotes...

I have always challenged famous people, quotes, and statements made by teachers, figures of authority, and our national leaders/media for their validity.  Just because it is spoken, is it always true? I do a fair amount of study reviewing and evaluating different authors on the subjects of business and self-improvement.  Anything that has to do with business excites me.  I am always working to discover what works for me...

Recession Proof Business...

Is your business recession proof? The ability to be successful has been replaced by the ability to survive as I write this article.  It is almost as if success to some is only to survive.  I have been spending a lot of time studying, evaluating, and surveying the ability to be successful today and beyond. When people ask me, “How is business?” my response is always, “Good, and I can always find time to help more...

What Happened to Me When I Did Not Respond to a Telephone Message...

I received a call the other day.  It was different than most.  It was a man who clearly left his name and number, repeating each once.  Nothing else was said.  He gave no purpose for the call.  He never told me how he got my name.  I chose to record his name and number to see if it might be someone I knew and just forgot this name. After two days, while driving, my cellular phone rang.  Being a good California driver,...

How Important is it to have the Highest Morals, Values, and Ethics while Finding Work in a Down Econ...

As I write this I know of nearly a dozen friends and business associates who have been downsized due to the economy.  Many people are predicting that the economy will get worse before it gets better.  I know numbers of employers who are looking for the “right fit” as they take this down economy and look for new employees to expand their businesses.  Most believe that this is a great time to pick up good employees who...

Shame on Me!...

The other day I received an email from an old friend (that is in years known and by the calendar as well.)  It is an email we always want, subject line “a possible lead for you!” I opened the email to find that it is from someone that I have known for more than 10 years, yet I have not seen in at least six years.  He is on my communication strategy.  That is the strategy that keeps me in touch with people who can send...

The Debate Over Internet Networking Versus Face to Face Networking...

“Are you on Twitter, a LinkedIn, or a Facebook?” seems to be the predominate question today.  This statement is as prevalent, “You are not in business today if you are not on Twitter, LinkedIn, or Facebook.” Quoting from a recent article by Tammy Corbett, “Instead of waiting around for consumers to come to you, you have to reach out to your target audience.”  Tammy’s article title is Social Media Marketing...

How to Create a Defining Statement and Why!...

The defining statement, by definition, is the key that starts your business bus.  It has everything to do with getting your business going.  It gets you in front of new customers, keeps you in front of existing clients, and gets your telephone to ring off the hook retrieving referrals. The goal of the defining statement is to tear down the walls between you and your prospects.  The defining statement is an attraction...

Too Much Business in a Down Economy!...

How many of you are getting these calls from your clients?  “Hello Gerry.  I have too much business.  Help!” Now you might be saying that if this person is selling rope to make hangman’s collars, then that might be someone who could be selling more rope than they could make.  Or maybe it is the person who is selling red ink?  Then, when you find out that this person sells lessons to play one musical instrument, my...

Is it Just Me?...

I know that I am getting old.  I can tell because I can still fog a mirror, and I have a pulse.  Yet I continue to be frustrated by people who have poor manners when it comes to telephone etiquette.  Or maybe my standards are too high. The other day I called a potential client, a financial planner. I met him at a networking event.  He told me to call.  When I called his office, he answered the telephone.  He then told...

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